Privacy Policy

TrueRate Home Loans respects your privacy and uses information submitted through this website to respond to mortgage inquiries, provide requested guidance, improve website performance, and support compliance and business operations.

Information We Collect

Website forms may collect your name, phone number, email address, state, loan purpose, preferred contact method, page URL, lead source, UTM campaign data, referrer, timestamp, and any notes you choose to provide.

This website does not request Social Security numbers, bank account details, income documentation, or full loan application data through general marketing forms. Full applications are handled through the secure application portal.

How Information Is Used

Information may be used to contact you about your mortgage inquiry, prepare a Custom Mortgage Game Plan, coordinate next steps, measure marketing performance, and maintain records related to website inquiries.

Sharing and Service Providers

TrueRate Home Loans may share submitted information with mortgage technology, CRM, email, analytics, hosting, compliance, and operational service providers as needed to respond to your inquiry and operate the website. Information may also be shared when required by law or to protect legal rights.

Text, Phone, and Email

By submitting a form, you agree that TrueRate Home Loans may contact you by phone, text, or email about your inquiry. Message and data rates may apply. Consent is not required as a condition of applying for a loan, and you may opt out of text messages at any time.

Cookies and Analytics

The website may use cookies, analytics, advertising, and tracking technologies to understand traffic sources, improve user experience, and measure marketing activity.

Contact

For privacy questions, contact TrueRate Home Loans at rich@trhomeloans.com or 435-669-8003.